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Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Webex Room USB and Room Bar Support Request for Webex VDI and Thin Clients

Feature Request for Webex Room USB and Room Bar and Telepresence hardware product support, for Webex Virtual Desktop Interface (VDI) and Thin Clients. Currently only the Webex VDI Plug-in App is supported for Collaboration options within the Webex Virtual Desktop Interface (VDI). Conditions: Webex Telepresence hardware products including the Room USB and Room Bar, are currently not supported for use with the Webex Virtual Desktop Interface (VDI) and Thin Clients. Currently only the Webex VDI Plug-in App is supported for Collaboration options within the Webex Virtual Desktop Interface (VDI). Workaround: There are no current Telepresence hardware workarounds. The current Webex Collaboration soft-client options are limited to the following Webex products: Webex VDI with Unified CM Webex VDI with Unified CM and Expressways for MRA Webex App VDI with Webex Calling Webex VDI with Webex for BroadWorks Webex App VDI with Meetings


  • Jefferson Andres Madriz Castro
  • Jun 28 2023