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Add more than one primary number to user/device (IP phone)

Add more than one primary number to user/device IP Phone through the CH. Cusotmer is aware that they can use virtual lines however they would like to have more than one primary number assigned to users.

  • Zain Alzaben
  • Jun 29 2023
  • Will not implement
  • Admin
    Alec Walker commented
    July 10, 2023 13:34

    Virtual lines is the only mechanism we are planning to support in terms of multiple lines. You also have the option of alternate lines, which allow for more than one incoming call line. There are also shared lines, virtual extensions, and (as you mention) virtual lines. But there are no plans to support second primary lines assignable to a user.