User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Webex-Users within the organisation should appear at the top of the search list

When searching for a person in the Webex client, the LDAP-synced contacts appear ahead of the internal Webex users. This is a problem when an organisation has many external contacts. Because internal users are often searched for. However, these appear lower in the search results. The person searching has to click on more each time in order to chat or phone with the internal person.


  • Guest
  • Jul 7 2023
  • Future consideration