User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Webex App - LLDP switch level identification for RedSky integration.

The app currently sends the BSSID of the gateway and not the LLDP info for the switch it is plugged into.


Customer opened a SR with TAC stating the following:

I have a customer with a full Meraki environment that is having issues obtaining a RedSky location on-premise when using the Webex app.

After working with Meraki and RedSky, RedSky has identified a bug and provided a fix to Cisco BU that has not been implemented yet.



  • Rocio Morales Tepox
  • Jul 12 2023
  • Planned