User Community Feedback

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WebEx App support the ability to send group texts.

Migrating from RingCentral the #1 complaint we receive is the inability to send a group text. Losing this feature has caused an uproar from our user community frequently and many times through out the day our team members send texts to parents or clients. This feature would be a time saver. We need to be able to send a single text to a group of numbers.

  • Guest
  • Jul 17 2023
  • Future consideration
  • Seongho Hong commented
    08 Jan 23:54

    Hi. Thank you for the request. In your use case, when each in the group replies back, you expect a seperate text message being created, correct? So if you send a text to 5 people and each replies back you will see 5 new text messages. Or do you expect to start a literally group message with those 5 and all subsequet messages become part of the group message?