User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

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Customize device settings in bulk

For custom settings and softkeys, we can only adopt a standard setting throughout the organization or modify the setting on individual phones one line of text at a time.


We should have the ability to apply custom settings based on some criteria. For instance a phone tagged as "classroom" would get an associated profile that would remove DND and call forwarding options and add some speed dials to the soft keys while presense features would be available for administrators and non-instructional staff. Other criteria could include phone model, IP range, etc. At the very minimum I would like to be able to chose a softkey tempate for each phone without the need to copy and paste strings of text into multiple lines

  • Guest
  • Jul 21 2023
  • William Steahr commented
    4 Apr 05:41pm

    Assigning configuration based on phone tag could resolve so many management issues in Control Hub. We need the ability to manage in bulk - CH is still sorely lacking in this area, even after recent improvements.