User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Allow API Service Apps to connect to Reporting endpoints

Analytics and XSI scopes do not currently work with Service Apps. This limits the reporting functionality provided by the Webex API. Any automated, reporting solution currently can only work by connecting through an Integration. However, Integrations are tied to the developer's account in a way that is not compatible with the nature of an automated solution that might need to run even if the developer leaves their team.

  • Orestis Panagiotidis
  • Jul 24 2023