User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Allow locking/unlocking Webex Meetings via the Webex API using a Service App

Is locking/unlocking a Webex Meeting using a Service App something you all could make possible? Perhaps require it to have admin meeting controls scope and also require passing in the hostId for the call? In our situation, with the host of a meeting almost always being a different user, and sometimes switching mid meeting, we wouldn't be able to reauthorize an Integration App for each meeting/possibly several times per meeting. This would really help our company out by allowing locking and unlocking certain meetings via an internal dashboard that we have.

  • ALEX RAYMOND
  • Jul 26 2023
  • Steven McCoy Jr commented
    July 26, 2023 20:07

    Our technicians manage many calls simultaneously, it's extremely cumbersome to force them to log into each individual WebEx meeting to lock/unlock the call. They need this functionality from a command center dashboard absent of requiring dialing in.

  • Steven McCoy Jr commented
    July 26, 2023 20:05

    This functionality is needed to operate our Enterprise Operations in an efficient manner.