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STOP changing Host keys every day

Having the Host Key change every single day is a HUGE disruption to our business. We have hundreds of week-long classes that run and having to send each instructor a new Host key every day is UNACCEPTABLE. This is a terrible idea. Please change this back immediately.

  • Guest
  • Oct 20 2020
  • Already exists
  • May 24, 2022

    Admin response

    Host Key Rotation was introduced as a security feature in 40.10
    Whilst we do not encourage it, host key rotation can be disabled for your webex site
    Please open a service request/TAC case if you wish to disable this feature

    Could you please provide some details around what type of meeting you are scheduling, where are you scheduling the meeting from, and are you using recurring meetings and creating exceptions to the recurring meeting?

  • Admin
    Tony Mulchrone commented
    14 Jun 11:26pm

    Hi Alain - Host Key Rotation was introduced as a security feature in 40.10
    Whilst we do not encourage it, host key rotation can be disabled for your webex site
    Please open a service request/TAC case if you wish to disable this feature

  • Guest commented
    14 Jun 11:09pm

    The change in host keys every day is a huge nuissance and a business impediment issue. Given the constant changes we also do need at least a notification to the host and cohosts whenever the host key change so the host is alerted to the change and doesn't wait to hear from the meeting attendants that the key provided doesn't work. The notification can sent out to the host and cohost emails.

  • Scott Crawley commented
    31 May 09:25pm

    I concur with the idea and concerns noted regarding Host Key Rotation being a cumbersome feature within Webex Meetings. My team sets up 30 to 50 Webex Meetings each quarter as training sessions through People & Communities / Grow & Learn. The sessions that span across multiple days require detailed management of Host Key Rotation. Keeping one Host Key for the entire Webex Meeting spanning multiple days is preferred. We schedule recurring meetings, for the length of the training, through MS Outlook and through cisco.webex.com.

  • Admin
    Tony Mulchrone commented
    24 May 02:07pm

    Host Key Rotation was introduced as a security feature in 40.10
    Whilst we do not encourage it, host key rotation can be disabled for your webex site
    Please open a service request/TAC case if you wish to disable this feature

  • Susie Byrne commented
    24 May 01:26pm

    The staff at Cisco who schedule training which we deliver will be able to assist with this. I have altered them to your question but you may be best to contact the L&D Team at Cisco?

  • Michael Denman commented
    8 Feb 01:51pm

    I agree with this. I understand then need on new meetings, but for a reoccuring it makes no sence and should NOT be a standard or at least should be added to the administration screen to allow each site set thier own preferances.

  • Guest commented
    9 Jan 05:13pm
    If this feature is to be implemented, please only make it optional, as it is important to our organization.
  • Guest commented
    1 Jul, 2021 07:17am

    any update guys, for this case??

  • Guest commented
    1 Jul, 2021 07:17am

    yeah ! i agree with u guys. It is a huge inconvenience for hosts

  • Tracey Spedding commented
    7 Jun, 2021 03:15pm

    Totally agree

  • Krissy Brassell commented
    9 Feb, 2021 04:53pm

    I agree. This is definitely a mess. We have a lot of classes as well and multiple accounts. Yet the host keys still change every single day for recurring classes. It is a huge inconvenience for co-hosts.

  • Rob Streacker commented
    1 Dec, 2020 04:35pm

    It is not reasonable to have host accounts for employees who only schedule once a quarter at best. I have 100 engineers, the work projects and may go a year without the need of a meeting. Then they may need a recurring meeting for a couple months and done. It makes no sense to give them an account, yet they need to host their meeting. Please address this issue.

  • Wolfgang Senoner commented
    26 Nov, 2020 10:25am

    We need it for external trainers who do are not part of our organization. Please make it optional.

  • Guest commented
    25 Nov, 2020 09:49am

    Please make this feature as option its a disrupting process in such a pandemic.

  • Thibaud ALLARD commented
    23 Nov, 2020 11:20am

    Would be nice if it was an option. for now Meetings needs too much attention to be reliable for everydays users

  • Denis ROCHE commented
    18 Nov, 2020 02:59pm

    please, make it as optioannal

  • Guest commented
    9 Nov, 2020 11:42am

    This feature is terrible! It disrupts so many work flows, doing more harm than help!

  • Adrienne Rivenbark commented
    5 Nov, 2020 08:51pm

    Our business is losing a minimum of 10 weekly hours on host key regeneration which obviously significantly impacts productivity. Already I'm in avoidance mode and choosing another virtual platform where possible so that I no longer have the host key problem.

  • Abhilash Pillai commented
    4 Nov, 2020 06:44am

    This is annoying feature... was never there earlier. Admins should have the ability to control whether host keys should be changed or not. Heightened security sometimes become annoying.

  • Guest commented
    3 Nov, 2020 07:40am

    This breaks so many processes. It should be an option.

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