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Create a conference call via Webex App / by using Board, Desk, or Room Series devices

Currently, If the customer starts a call on the fly, it can call the first user, and his phone/Webex app rings, then answers. However, if the customer tries to bring a second user. The WebEx app of the second user does not ring and invites to join a Webex meeting instead. This behavior is by now expected and by design.

The customer would like that the WebEx app for the second user to ring without the need to set up a WebEx meeting and without using a calling service such as UCM, Webex Calling, or calling hosted by SP to achieve conference calls.

  • Daniel Padilla Esquivel
  • Aug 7 2023
  • Future consideration
  • Admin
    Ho Bao commented
    1 May 03:59pm

    Discussed with Daniel, the request is to have the adhoc conferencing behavior to Ring the target, instead of Ping experience today.