User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Use numbers from call features (Like AA, HG, CQ) as an ECBN for users

Currently, if you want to configure an ECBN for a workspace or a user you can only select numbers for the following options:

  • User’s phone number

  • Location default emergency callback number

  • Assigned number from user’s location (the number can be a virtual line assigned to a user)

Customers are looking to use numbers from services like AA, HG or CQ

  • Enrique Martinez García
  • Aug 9 2023