User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Add device identifier to Get Meeting Qualities API response for devices

Please add the device serial and/or MAC address to the Get Meeting Qualities API.


The Username and Mac address is not enough to distiguish between the multiple devices that a user may be logged into when on calls as IP addresses are ot always unique.


Having the MAC / Device Serial would allow for identifcation without needing access to the device itself for idenitfication.

  • Paul Abbott
  • Aug 17 2023