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Timezone Selection for Analytics

Currently, only "Detailed Call History" has an option to select the timezone for Analytics. The rest are in UTC format. Most of our customers want to look at their Call Queue, Auto Attendant Data and since they are in UTC it is not correctly reflecting their number of calls for example.


We should be able to select a timezone for all the fields under analytics. It will be helpful if it is place under as seen on the screenshot attached.

timezone.JPG
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Attachments Open full size

  • Wesley Kie
  • Aug 25 2023
Webex Analytics: Analytics

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