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External webex users cannot see my status and availability

In the company, we are now connected to many "external" Webex users via the "Contacts" and "Teams (Groups)" area. Internally, all persons who do not exclude this can see the availability and status of other persons. External people who do not belong to our company cannot see this. Can this be changed?

However, it would be even more important that external partners who are connected to us via a Webex account can see our status and availability. This does not work.

However, external persons in a team group can see the status among each other but no status/availability is displayed for all members from our company. Can this be changed?

  • Andreas Rupf
  • Aug 30 2023
  • Future consideration
Webex App: Messaging : Presence/Status
  • Kevin Kehnen commented
    September 07, 2023 10:10

    Nice idea, but definitely needs to be fine grained in control options via Control Hub to be most helpful.

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  • Admin
    Niall Daly commented
    September 01, 2023 12:59

    Hi, thanks for your feedback. We have an item on the backlog to address cross org presence sharing so that orgs external to your own could see you presence. Of course this would be controlled via Control Hub with the option to opt in or out of cross org presence sharing

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