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WxC should allow the host to leave a N-way conference without the conference getting disconnected

Webex calling currently allows the host to leave a conference only in a 3-way conference. It should allow the host to leave a conference without disconnecting the conference for more than 4 users as well (n-way conference). This is a critical requirement for the customer, since they have front desk operators who are responsible for patching external users in conference with their executive and board members. In such confidential calls the operator, who is the host of the conference should be able to exit the conference.

  • ADITYA Padhye
  • Sep 4 2023
  • Future consideration
Calling: Webex Calling
  • Marcio Costa commented
    05 Jan 10:53

    This is a critical requirement for high regulated sectors, like MoJ, Law Firms and financial institutions.

    My customer is a Law Firm and the use case is the following: The lawyer's assistant creates a conference call on his/her behalf with multiple parties involved in the case, but then she/he has to leave due to the nature of the confidential and sensitive information that will be discussed during the call. It's a must that the call stays up even with more than 3 people. This customer migrated from CUCM to WxC and in CUCM this doesn't happen. This is a critical requirement, we risk the customer to look for alternative solutions within our competitors.

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