User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

To have waiting music when receiving calls from external callers when on hold.

Need external callers to hear the music on hold instead of the ring-back tone, for users to be able to forward calls at any time and on different numbers.

  • Zain Alzaben
  • Sep 5 2023