User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

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Monitored Lines Notifications

We have many customers who use monitored lines for the purposes of BLF on their expansion modules.

There was a chance made in the softphone recently that will now notify the users with a popup each time one of monitored users gets a call. This can get quite annoying, especially for some offices that may have up to 40 BLF lines on their expansion modules.

Looking to get an option added to disable notifications on the monitored lines in the app.

  • Zeshan Butt
  • Sep 12 2023