I would like to formally request that Cisco create a brand new app to handle calling, texting, and voicemail. There is no need to bundle these features on the mobile platform into the meetings/teams nightmare.
Keep. It. Simple. Stupid. (a.k.a. KISS)
You know who did this perfectly? Google. Has anyone at Cisco used the Google Voice app? It is utterly fantastic by comparison. You can call, you can text, you can access your voicemails, and adjust all of your other VOIP settings from the app as well as from the web. Almost nothing changes in the app as it does what it is supposed to do, nothing more, nothing less.
I have heard countless complaints from my clients who are all using WebEx, so much so that they are on the verge of cancelling services. They much prefer apps like Ring Central and even Zoom.
Please take a step back and realize you've made a mistake trying to emulate Teams... Please look into the plethora of problems that Teams users have with these same exact features. You are competing with everyone for no-one, the end users DO NOT HAVE A CHOICE, thus you are not getting the proper feedback to make good decisions.
You are crippling our businesses with these asinine all-in-one applications...