Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.
NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.
Every Webex agent can join or disconnect to an queue.
It would be verry helpful to give the supervisor also the possibility to do this.
This will be addressed as part of Webex Customer Experience Essentials.
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