User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Assign or de-assign an agent to an queue as an Supervisor

Every Webex agent can join or disconnect to an queue.

It would be verry helpful to give the supervisor also the possibility to do this.

  • Guest
  • Sep 21 2023
  • Planned
  • Admin
    Praveen Kumar Garlapati commented
    28 Nov, 2023 04:53pm

    This will be addressed as part of Webex Customer Experience Essentials.