User Community Feedback

@Ho Bao: Thanks for evaluating on-prem support. Please consider that Webex Cloud Calling is not available everywhere (outside the US), therefore on-prem UCM is our only option and would help us advancing from Jabber to Webex-App!

Block phone number is already available with Webex Cloud Calling. Evaluating changes for on-prem UCM.

To enable users to block fraudulent calls in the Webex app for UCM calling, a user-friendly interface should be designed, allowing users to right-click on a call and block the number. A database should be employed to store blocked numbers and user permissions, with a mechanism to check user authorization. Blocked numbers should be incorporated into call routing logic, diverting or rejecting calls from blocked numbers. Notifications and user documentation should be updated to inform users of this feature. Extensive testing and a feedback mechanism should be implemented, while ensuring compliance with relevant regulations for privacy and call blocking. @codzgarage

This is an absolute MUST in this day and age. How is it that Cisco does not already have that for users so they can manage the ridiculous number of scam and fraud calls made to businesses minute by minute.

The feature should only block for that person, not for the entire company, unless you add an option for the person to select that.