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When adding a space to a team it is blocked because of non-matching moderators

When adding a team to a space, WxT tells me the quantity of moderators that do not match. But, I have to go figure out through a list of (40+) names which one is not a moderator in the team space. If it can tell me the quantity of moderators that do not match, why can it not tell me the name of the moderator that is not in the space and the team that do not match?

  • Kenneth Coley
  • Oct 3 2023
  • Need more info
  • Apr 4, 2024

    Admin response

    There is no option to add team to a space in Webex.
    Please describe steps and problem you are facing to understand what the ask is.

  • Kenneth Coley commented
    October 03, 2023 20:51

    I think what we need is a "War Room" space in conjunction to "Team Room". The War Room's purpose is to consolidate many spaces that concern many issues for one customer. The War Room is a collection of spaces that are virtual spaces from cases from CSOne for a litany of issues this customer is having with FirePOWER. We are pre-CAP and are consolidating all the SR cases under one Team Space so that a person can bee added and see all any of the spaces related to FirePOWER issues in one place.


    Technically Moderation is a few people having to add many unknown players that need to be added over time Other engineers, PMs, BU personnel, after hours people, etc. That is why there as (40+) in this SR space. These people are added at various times and for various reasons as the issues has become more complex. Like I mentioned to you before, I have 4-5 more spaces to add. There truly would been have another 5-6 cases beyond that if I had to added the cases while they were open and I had a "War Room" Team Room earlier in this process.

  • Kenneth Coley commented
    October 03, 2023 19:51

    An even better idea. It could ask "This person is a moderator in the space. In order to add this space to the team, you have to make people xx, xx, xx a moderator. Do you want to make them a moderator?"