User Community Feedback

In Desktop Profiles, you can choose to restrict the DN to what's provisioned in the User Profile. I would suggest that an option be specified in Desktop Profiles for "Type of Restriction" (Dialed Number or Extension) so that this choice can be limited in the login window to only the desired type. We restrict users to their extensions and on first login there's been a lot of confusion on what option to select. If Dialed Number is chosen instead of extension at login, and their extension is entered, it results in call presentation and audio issues for the agent.