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Should be able to specify a default Outdial ANI in Desktop Profile

In Desktop Profiles, under Dial Plan, you can set an Outdial ANI list, but you should also be able to set a Default from that list that all outdial calls will default to for that profile so agents do not have to set it each time. I believe having the default set in the Desktop profiles would allow more flexibility than having a default set in the Outdial ANI section.

  • Richard Pawlicki
  • Oct 9 2023