User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Selecting multiple wrap codes after an interaction

More often than not, members call for more than one issue, so it could be helpful to select more than one wrap code after the agent ends the interaction.

  • Kristine Brown
  • Oct 20 2023