User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Transfer CLI enhancement to meet Ofcom GC.C6 requirement

For this particular call scenario

A (broadsoft customer) calls B (party wants to withheld their CLI).

A initiates blind transfer of B to C (mobile)

It is possible to to break expose party B's CLI to party C. It does not meet the Ofcom requirement and therefore potentially lead to fines.

Request Cisco to review the regulation and explore ways on Braodworks to only sends on the dialled number of the called party as the CLI if it is authorised for release and send on anonymnous if it is not authorised for release.


For blind transfers of calls that originated from the Broadworks platform then send the CLI of the Broadsoft customer (transferer) not the party called party transferee.

  • Simon Ho Yin Ng
  • Oct 26 2023
  • Will not implement
  • Admin
    Paul Soukup commented
    26 Oct, 2023 09:03pm

    Closing ticket. This is a Broadworks server request and you need to have your account team(TSA/PSM) open an Aha in the proper category.