Currently, there is no built-in function that allows one to directly reference or link a Webex user. If implemented, this feature would provide the ability to tag a colleague in a conversation, thereby providing a direct link to their profile or initiating a new chat. This would make it more convenient to direct conversation participants to a specific colleague for assistance or collaboration.
Example: In a 1:1 conversation, a user could say - "Hey, if you need help talk with this guy @cealves. He can help you with that issue."
This would directly link to 'cealves' profile, allowing for a seamless continuation of the conversation or problem-solving process.
I'm leaving an example of a possible user story for this feature request.
As a Webex user, I want to be able to reference other Webex users in chat conversations, so that I can easily link to them and initiate conversations or view their profiles.
The user should be able to reference other Webex users by typing their @username into the chat window.
When a user types an @username, the system should automatically suggest a list of matching users.
When the user selects a user from the suggestion list, the system should automatically insert a link to that user's profile into the chat window.
The user should be able to click on the link to the user's profile to view their profile information.
The user should be able to click on the link to the user's profile to initiate a conversation with them.
This feature would make it easier for users to reference other users in chat conversations.
This feature would make it easier for users to link to other users and initiate conversations or view their profiles.