User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Ability to customize the dashboard or reports and add that into the agent desktop report section.

I have a customer suggested that they would like the ability to customize the reports or dashboard on the agent desktop to their liking.

  • Payton McPhie
  • Nov 14 2023