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Join/Leave (multiple) Huntpilots per line, not per device

Please change behaviour how users can log-in or log-out of a huntgroup:
When using deskphone, Webex App on computer and Webex-App on mobile, you have to login/-out on each device separately.
Would be much more usable if you changed that per line, because when you login with your directory number to mulitple devices, you want to control the setting from one device - as it is linked to one directory number in the line group anyway.

Example: If you're working at remote, you can't log out of the hunt group on your deskphone in your office.

Furthermore it should be possible to chose which hunt groups you want to join/leave, if you're entitled to more than one Hunt Pilot

  • Guest
  • Nov 16 2023
  • Guest commented
    23 Nov, 2023 10:36am

    good suggestion, Kenneth - but regarding deskphones for example is owner not necessarily the logged-in user.
    However, linking/syncing of Endusers would be an option for us.

  • Guest commented
    22 Nov, 2023 04:27pm

    Traditionally, this was based at the Device level and devices don't necessarily need to be Owner User ID associated.

    Maybe incorporate a new option: "Sync Logged Into Hunt Group by Owner User ID" in System > Service Parameters > Cisco CallManager > Clusterwide Parameters (Device - Phone): True/False (default False, for legacy users).