User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

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Presence and Status: Option to block all and add allowance based on group, subdomain via Whitelist

Show Presence and Status should be off by default - or at least it should be possible to set this to default in Control-Hub as admin.

When enabled, we need an option for users to allow only specific users or user groups they want to share their status with.
Currently you would have to block hundreds of users when your status should be available only in your department etc. - this simply doesn't work.

So it should be possible for users to chose by user group (from contacts) or by subdomain, department, etc which users are allowed to see one's status.


Jabber had this feature, and it is crucial for us regarding privacy compliance.

It's one of the reasons why we can't onboard 1000 users to webex app and switch from jabber!

  • Guest
  • Nov 23 2023
  • Future consideration