Improve mapping of connector IDs of | User Community Feedback

Improve mapping of connector IDs of different kind of devices to use 1 template

We need to manage a big amount of video endpoints.

We use templates to ensure that all devices are configured with the same settings. We want to do this through an automated process (webex Bot). We have discovered that the connector ID numbering that corresponds to an HDMI input or a USB-C input is not the same for all types of devices. On the video device web interface, the HDMI connectors are listed as connector number and not specifically as HDMI or USB-C port number. As a result we cannot use 1 type of template for all devices for an automated configuration process to disable a specific HDMI or UCB-C port because we then we disable a connector of the wrong type.

Because of this difference in connector ID Mapping to physical input interface we can not use 1 template for all video devices to configure a set of general settings for the video devices.

The Board pro has it’s connector ID 2 mapped to a USB-C passthrough instead of an HDMI PC input. The improvement would be to give the USB-C on the board pro series a new connector ID, and the HMDI PC input Connector ID 2 same as all other devices.

We have explained all details regarding this feature request in the attachment.