User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Keep the expanded window while Unjoining/Joining agent from call queue

When going to calling -> Features -> Call Queue -> Agents -> Select an Agent


Everytime that you Unjoin/Join an agent from the Call Queue, the window gets retracted, causing that if you want to Unjoin/Join an agent from the Call Queue, you need to select the user back again in order to Unjoin/Join an agent from a different Queue


The expected behavior would be to have the expanded window everytime that you want to Unjoin/Join an agent from the Call Queue.

  • Enrique Martinez Garcia
  • Nov 28 2023
Calling: Webex Calling

Related ideas

 
Terms of Service Privacy Policy Cookie Policy Trademarks Feedback

©2020 Cisco and/or its affiliates. All rights reserved.