User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Additional Agent Availability Statuses.

Please allow for the creation of additional Agent Availability Statuses. Currently only [Available] is available, which is inconvenient.

  • ryousuke Tosaya
  • Dec 1 2023