User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Search by mac address

It's difficult to find specific phones without the ability to search for devices by MAC address.

  • Guest
  • Dec 5 2023
  • Greg Leggett commented
    December 21, 2023 16:44

    Are you asking about searching for phone in Control Hub, via the 'Management >> Devices' page? If so, then phones can be searched for by MAC, in two ways; 1) MAC address characters all together (no separator values) or 2) by separating the MAC address value pairs with colons (e.g. aa:bb:cc:dd:ee:ff).