User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Expand primary e-mail length

For our Contact Center / Voicemail notification solution we need to configure a Salesforce generated e-mail address in Control Hub to forward the e-mail to. The control Hub Field for primary e-mail is limited. We need approximately 120 Characters. Workaround is to create shared mail accounts attached to a single user, but having 40+ shared accounts configured primarily to forward the Voicemails is not efficient at all.

  • Chris
  • Dec 7 2023