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Showing the Caller ID when someone calls the Hunt Group

Currently when someone calls a hunt group from an outside number it shows it as
"Hunt Group Name"
"Callers Phone Number"

It would be nice to show
"Callers ID"
"Callers Phone Number"

JW Luttrell
Dec 13 2023

Calling: Webex Calling

Comments (1)
Votes (5)

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Guest commented

25 Apr 15:34

Agreed that not being given a toggle or check box to display the inbound caller's Caller ID is a strange oversight. That said, the workaround I use for this is making the hunt group first and last name a period or dash because what you may not have noticed is if the Hunt Group first and last name is short, there is enough room on the screen to display the caller's Caller ID. If you make the first and last name of the hunt group "." it leaves plenty of space to show the inbound caller ID name.

Inbound Hunt Gr...

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