User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Display Hunt Group/Call Center Name Alongside Caller ID Name in Call History

When receiving an incoming call from a hunt group or call center, it would be beneficial to have the ability to view the name of the hunt group or call center followed by the caller ID name in the call history. This feature would enhance call management by providing users with valuable information about the origin department when reviewing call history. Currently, this information is visible upon notification of the incoming call or during the call but is not retained in the call history of the app once the call is completed. Requesting the addition of this feature to improve the call history functionality.

  • Guest
  • Dec 20 2023