productivity tool is not working on outlook

productivity tool is not working on outlook 16.42 for MAC

we have noticed that productivity tool is not working on outlook 16.42 for MAC, this outlook version has a new platform , it seems that its not compatable with webex add-in , and we did not test that with windows .

Esraa Hasan Aadi
Oct 29 2020
Already exists

Nov 2, 2020

Admin response

Productivity Tools is not supported in the "New Outlook" version of 16.42 for Mac which is opt-in (PTools will still work in the non-"New" version). Users who want the "New Outlook" functionality must deploy the Cisco Webex Scheduler (O365 Add-in) for Outlook... See https://help.webex.com/en-us/5q299t/Deploy-and-Configure-the-Cisco-Webex-Meetings-Scheduler-for-Microsoft-Office-365

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productivity tool is not working on outlook 16.42 for MAC

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