User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Request: ability to select preferred web browser for opening links

I use multiple browsers on my work computer, for different purposes.


Clicking a link that occurs in Messaging (aka chat/conversations/IM/not sure of the proper term) will currently open the link in the system default browser.

Webex already allows to choose an alternate browser via the right-click menu (right click->Open With->(select browser from list)).

Having to do this every single time, however, gets very tedious; it's my biggest pain point when using Webex at work.


Having a setting to specify which browser will be used by default would be very helpful.


  • Vadim Grinshpun
  • Jan 3 2024