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New users stay in "Not Verified" state after verifying the domain.

When a Webex Control Hub admin adds new users to the Control Hub using a new domain, they are initially listed with a 'Not Verified' status. However, even if the domain is verified and claimed on the Control Hub, the users remain in the 'Not Verified' state.


We would like to automatically update the users' status to 'Verified' after verifying the domain.

  • Nadeen Younis Alkhasoneh
  • Jan 18 2024