User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Toll-Free Number support for Virtual Lines in Webex Calling

We have several Toll-Free Numbers which our third-party carrier forwards to Virtual Lines in Webex Calling. We are porting our TFNs from the third party into WxC and it would helpful if we could apply each TFN directly to its corresponding Virtual Line, rather than to an intermediate Hunt Group.

  • Guest
  • Jan 23 2024
  • Will not implement
Calling: Webex Calling
  • Admin
    Sanjay Sinha commented
    20 Apr 07:35

    Toll Free numbers can be assigned to Group features like AA, HG, Call Queue. Toll free numbers can not be assigned to user devices.
    Virtual lines can be assigned to user devices. Hence Toll free numbers can not be assigned to virtual lines.
    You can continue to use it by assigning it to a HG and do call forward to the virtual line

    ×

    Attachments Open full size

Related ideas

 
Terms of Service Privacy Policy Cookie Policy Trademarks Feedback

©2020 Cisco and/or its affiliates. All rights reserved.