User Community Feedback

Pexip can register our video devices and provide OBTP with enough efficacy to supplant UCM. This is only made worse by our tether to VMWare and gives agencies the reason they need to make the switch.

We have several customers that understood the Cisco and Nutanix messaging was universal across all products. Having the UC product line out of sync with global messaging causes confusion and opens the door to competition. When messaging fails in this way other vendors find a way.

@james arias - any updates?

In the financial industry, within their complex phone systems, CUCM is merely one small component as the call control server. It is integrated with third-party systems that have greater costs and importance, such as large recording systems (which have activated features like real-time sentiment analysis and transcription), and CTI applications that pop up the caller's customer information on the sales representative's screen. Unfortunately, Webex Calling has no capability to integrate with these systems and cannot replace CUCM. In such a case, it is likely that Genesys, which provides compatibility with various systems, will establish a dominant position.

Latest alarming update by customer (Public Sector). They are dangerously excited about Pexip as full featured on premise conference solutions supporting several Hypervisor beside of VMWare! Considering replacement of CMS because of decreased pure on premise features.

Dutch foreign affairs are asking for Nutanix support because of the broadcom strategy change with vmware. and as jabber users need CUCM

A serious question: Are we really ignoring this tough market? For whole Public Sector market this is a tremendous critical issue. For instance the Tax Authority of south west Germany has approx 6000 Jabber and appropriate large On Premise deployment including large CMS cluster. It's like the Titantic if they start moving to another vendor they will be gone for a long time with tremendous consequences of Cisco revenue loss.

Dutch Ministry of Defense are looking into the possibility to migrate from Cisco UC to Avaya, making them the only NATO member not working on a Cisco based platform. They are reluctant to migrate (of course) but as we do not support AHV, they are forced to. We would welcome the BU to support all 25 onprem Collab apps on AHV.

For the German Armed Forces it would be great to have such support because with the VMware VCF bundle and only using NVF functions. So using Nuntanix

I have two customers where this is urgently needed:
One is a lighthouse customer who is responsible for a whole state in public sector Germany (Landtag Baden-Württemberg), the other one for the neighbor state with more than 30k+ ports and a large tender comming up for severall Mio USD (6 bavarian Ministeries and subsidiaries) . So it is very importantant to get this support.

Several customers public sector Germany asking for support

I have a customer in Korea looking to standardize on AHV but lack of AHV support for UC is holding them back

Ford Motor Company is asking for this support

We should qualify all Cisco virtual appliances on AHV. Collaboration, security, datacenter, ctalyst8000v, thousandeyes,NSO, APIC....the list is long

Etat du Valais, Switzerland

FEMA

Nebraska Public Power District

Minister of Internal Administration has several Cisco platforms particularly CUCM doing in a short future the refresh of their Hyperflex infrastructure to HCI with Nutanix. For now going with ESXi is not a blocker and this would be a much simpler opportunity to close if AHV supported CUCM.

Opportunity ~1.1M $

Wurth which is an HPE customer is very open to refresh their infra with HCI and AHV (given all this Broadcom/Vmware situation) and they have CUCM that would be important to have certified.

If not, option is to have on ESXi which can move the account away from Cisco and the cost of ESXi is the detractor for them.

~300K $ opportunity

I am having a conversation with Kettle Moraine SD (KMSD) in WI and just had another with Oconomowoc SD about supporting voice on Nutanix. The partners are telling all K12s that VMware is going to increase their cost from 2 to 10% so the schools are looking for alternatives to VMware. In the case of KMSD, they are trying to come up with their plan now.