User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Webex Calling - Call Queue Status Button on Phone

Can you please add a Queue Status button on the 8800 Series phones. Our users do not know how many calls are in the queue waiting, how many agents are logged into the queue, etc. This was a basic feautre of Hunt Groups in Call Manager.

  • Tyson Meierotto
  • Feb 5 2024