User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

When adding virtual extensions, you can manually add virtual extensions with the "extension" field being 2-30 digits. But the bulk add .csv import will only allow 6 digits

First off, the extension field in virtual extensions should be optional, not required.

The reason for using the same number in the extensions field as Phone number is, that I can use them as a workaround for Contacts, since Virtual Extensions are visible in the Attendant Console "Colleagues" field. and Contacts are not (Contacts should be visible in a "Contacts" field)

Please fix one or both!


Secondly, there is a bug with bulk csv add. Here is the error.

Too many entries: expected at most 6 (value #6 (9 chars) "Extension")

at [Source: (com.cisco.wx2.batch.common.utils.FileOnDisk); line: 2, column: 68]

ATLAS_45065645-26d6-43cd-997c-2626316c6e21_75



These are the example fields:

Level

Location Name

First Name

Last Name

Display Name

Phone Number

Extension

Organization




AGEC Blue Clay Info

6736850

6736850

  • Guest
  • Feb 12 2024