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When adding virtual extensions, you can manually add virtual extensions with the "extension" field being 2-30 digits. But the bulk add .csv import will only allow 6 digits

First off, the extension field in virtual extensions should be optional, not required.

The reason for using the same number in the extensions field as Phone number is, that I can use them as a workaround for Contacts, since Virtual Extensions are visible in the Attendant Console "Colleagues" field. and Contacts are not (Contacts should be visible in a "Contacts" field)

Please fix one or both!

Secondly, there is a bug with bulk csv add. Here is the error.

Too many entries: expected at most 6 (value #6 (9 chars) "Extension")

at [Source: (; line: 2, column: 68]


These are the example fields:


Location Name

First Name

Last Name

Display Name

Phone Number



AGEC Blue Clay Info



  • Guest
  • Feb 12 2024