User Community Feedback

The user has a Samsung S23 (base) on Android 14, and trying to use the WebEx Android app (version 43.12.0.2811) for meetings while using a portable monitor and Samsung DeX mode. - If he mirrors his phone screen then the WebEx app correctly allows him to have a Landscape camera view when conducting a meeting.

- But if he enables Samsung DeX mode and use WebEx from within DeX the camera will only do Portrait (regardless of phone orientation or whether front-facing or rear camera is selected).

The user wants to use WebEx within DeX to have a bigger screen for viewing the other meeting participants and also to be able to position his phone in Landscape on top of his monitor (similar to a laptop built-in webcam) for better eye contact.

- The Webex app being limited to Portrait camera orientation within Samsung DeX makes this impossible.