User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Integrated Voicemail Notification Management feature

Dear Webex Team,

In our previous correspondence, we proposed the implementation of a new feature - the Integrated Voicemail Notification Management. We are excited to further elaborate on its functionality and potential benefits to your platform's users.

The Integrated Voicemail Notification Management feature in our proposed Webex calling system is engineered to seamlessly synchronize your voicemail and email notifications. This feature is user-focused, aiming to streamline and simplify the process of managing voicemail notifications.

Upon receiving a voicemail, users will simultaneously receive notifications on both their phone and email. Notably, if a user decides to delete the corresponding email of a voicemail, the system will automatically clear the same voicemail notification on their phone. This eliminates the need to manually clear the same notification twice, saving time and reducing unnecessary repetitions.

This proposed feature is designed with the utmost user convenience in mind. It aims to maintain a clean, organized, and efficient notification system, thereby enhancing the overall user experience.

As we transition to the new Webex calling system, the importance of user-friendly features remains paramount. We believe that this Integrated Voicemail Notification Management feature will greatly boost user satisfaction and improve the efficiency of communication within the Webex platform.

We look forward to your feedback on this feature and are excited about the potential it brings to further enhance the Webex user experience.

  • David Ault
  • Feb 22 2024