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We would like the ability to customize the popover for the Webex Contact Center agent desktop application

We would like the ability to customize the popover for the Webex Contact Center agent desktop application


Currently variables can be viewed in the agent desktop when a call is delivered to an agent. These variables do not carry over to the popover that is displayed once a call is delivered, only that a call is incoming.


COLLAB-I-24239

  • Joshua Zuke
  • Mar 5 2024