User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Allow customer to migrate between available PSTN services in control hub without deleting numbers from their organization.

Currently, customers have to delete their numbers and create a new location to migrate/port numbers from one carrier (on prem) to cloud pstn or cisco pstn. Customers would like to keep their numbers and location configuration and only change PSTN providers to avoid any data loss or decrease impact in their service. Customers are aware that porting will cause an interruption but they would like a friendly migration process in control hub.

  • Mitzi Fuentes
  • Mar 5 2024