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Remove or change the "Try a test Webex meeting" in the meeting tab to avoid risk of human error when opening a meeting

When most of our users use their personnal meeting room, they don't schedule meeting. Because of this there is nothing to show in the calendar of the meeting tab in Webex App.

To avoid an empty pane, the Webex App shows a button to "Try a test Webex Meeting" and another one to "Connect your calendar" (if not disabled in Control Hub),

Unfortunately some users clicks on the Start button of the "Try a test Webex Meeting" section by mistake instead of the "Start a Personal Room meeting" above. We receive complaints about users thinking they are in their PMR but not.

For a total of 10k users, we have approximately 100 time per month some users doing this mistake.

We would like to ask for some changes about the "Try a test Webex meeting" section. Examples :

  • Add an option in Control Hub to hide this section

  • Change the button label from "Start" to "Start a test meeting"

  • Change the button color from Green to Blue

  • Add a dialog box after clicking this Start button to ensure that the user is aware that it's a test meeting

Thanks in advance for your help.

Best Regards

  • Guest
  • Mar 6 2024