User Community Feedback

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The Call As display at the base of the Desktop Application doesn't sync to Platform Setting

The Set as display allows you to set your outbound calling ID on the platform between your DID (My Line) and CC's you are able to call out as.

The problem with this is that Platform level changes to the outbound calling ID selection (in Compilot Call Control->CallCenter) doesn't reflect in the Desktop application without logout and log in. This can lead to a user's displayed Outbound ID Selection being incorrect. An Easy way to fix it would be to link that to a setting in the CSW which when you go into the option will do a get of the setting from the Core, or, like DND it would need a sync of the setting to allow platform changes to reflect at time of change.

  • Guest
  • Mar 7 2024
  • Shipped