User Community Feedback

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Org level toggle to lock First Name, Last Name, and Title without the need for Directory Connector

Currently users that are a part of an organization that does not utilize Directory Connector can navigate to their Webex site, select profile from the left panel, and then change their name and title at will.

This can be "locked down" by utilizing the Directory Connector but for organizations that have moved to purely cloud based AD management this is prohibitive due to Directory Connector's on-prem nature. If Azure AD is configured and syncing these attributes then the sync that runs every 40 minutes will revert the user back to their previous title and name but this does not prevent the user from making the change outright.

It would be best if there were a toggle within Control Hub that would allow admins to lock those names and settings to what was assigned to the user upon creation and only allow for changes to be made by the admin (via CSV).

  • Chad Dodson
  • Mar 22 2024